Mepp: Mise en Place — Support & User Hub

Welcome to the official support center for Mepp: Mise en Place (com.pebcakconsulting.mepp) across Android, Wear OS, iPhone, and Apple Watch.

Publisher: PEBCAK Consulting LLC
Support Email: mepp@pebcakconsulting.com
General Support: support@pebcakconsulting.com
Security Disclosures: mepp-security@pebcakconsulting.com
Response Time: Within 24–48 business hours.

Getting Started

  1. Create Your Local Vault: On first launch, Mepp creates a hardware-backed SQLCipher AES-256 database on your device and displays your 30-character offline Recovery Key. Store this Recovery Key safely (e.g., in your password manager) — PEBCAK Consulting LLC has zero servers and cannot recover lost keys.
  2. Explore Starter Packs or Sample Sandbox: Pick curated habit starter packs or preview Mepp with the isolated Sample Data Sandbox before committing your own routines.
  3. Plan Today & Track Growth: Complete daily quests and rituals on Today, track 15-minute blocks on Log, and review Year-in-Pixels mood maps, Annual/Quarterly Goals, Custom Metrics, Decisions, and Guided Weekly Reviews on Growth.

Encrypted Backups (.meppbackup) & Device Migration

  • Exporting a Backup: Open Settings → Backups & Export → Export Encrypted .meppbackup. Choose any destination folder or cloud provider via Android’s Storage Access Framework or iOS Files.
  • Restoring on a New Phone (Cross-Platform iOS ↔ Android): Open Mepp on your new Android or iOS device, select Restore from .meppbackup, choose your archive file, and enter your 30-character Recovery Key. Both platforms share the identical MEPPBK01 AES-256-GCM + SQLCipher v20 format.

Wear OS & Apple Watch Companion

  • Wear OS 4/5: Install Mepp on both your Android phone and paired Wear OS watch. Swipe across the 3-page rotary watch app (Progress Ring & Streak, Today’s Quests, Quick Mood & Focus) and add the Mepp Progress Tile or Watch Face Complication.
  • watchOS: Install the Mepp companion app via the Apple Watch app on your paired iPhone for wrist progress rings, quest check-offs, and focus status.

Restoring In-App Purchases

If you purchased Mepp Ad-Free Lifetime (com.pebcakconsulting.mepp.pro.lifetime) and switched devices or reinstalled:

  1. Ensure your device is signed into the same Google Play or Apple ID account used for purchase.
  2. Open Settings → Support Mepp / Ad-Free Pro → Restore Purchases.
  3. Your lifetime ad-free entitlement restores immediately at no charge.

Deleting Your Data

Mepp stores your vault exclusively on your device:

  • Open Settings → Security & Data → Wipe / Reset Local Vault (or uninstall Mepp / clear app storage in OS settings) to permanently erase all local records.

Contact Support

When reporting an issue, please include your device model, Android/Wear OS or iOS/watchOS version, and Mepp app version (v1.2.1):

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